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Health Care
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Rhenus Archive Services - Your Partner for Industry Solutions in the Health Care Sector

Rhenus Archive Services provides customized services to support the healthcare industry. By externally storing files and documents, we help increase the efficiency and effectiveness of healthcare facilities.

As part of the hospital reform, we actively support healthcare facilities in managing their archives. Our certified processes ensure that all documents are stored securely and properly, guaranteeing compliance with data protection and regulatory requirements.

Even when it comes to adjustments to hospital laws, we are highly flexible and responsive. Should changes arise at the state or federal level, we are not only available for consultative support but also work with you to develop tailored security concepts and measures. For example, in the event of a hospital closure, we ensure that the patient files kept there can be stored according to their individual retention periods, guaranteeing confidentiality, integrity and availability.

By outsourcing your file storage to Rhenus Archive Services, healthcare facilities can save valuable space that can be used for crucial medical services. Additionally, we offer annual destruction recommendation lists to support the continuous reduction of storage costs.

Our services are designed to minimize the administrative burden on healthcare facilities, allowing them to focus on their core competencies: the provision of high-quality patient care.

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The electronic patient file – What to do with physical patient files?

As of January 15, 2025, all health insurance companies are required to create an electronic file (ePA) for their insured members. The use of the electronic patient file (ePA) is free of charge for insured individuals. Those who do not wish to have an ePA must actively opt out.

  • But what happens to the physical patient files if the patient decides to use the ePA?

Currently, there is no clear legal regulation that allows for the destruction of scanned medical documents. The act of "substitute scanning" does not override the legal retention period for physical documents. Therefore, in many cases, the physical file must still be kept, particularly with regard to the opt-out option for patients, i.e., those who reject the ePA. It is also important to note that the ePA can be revoked by the insured at any time after it has been established.

Rhenus Archive Services is here to support you in the archiving and secure storage of your patient files!

Benefits for the Health Care Industry

  • Reducing administrative burden
  • More efficiency in file management
  • File requests via courier
  • Reducing staff workload
  • Organized archives
  • Support in case of healthcare reforms
  • Certified security archives
  • Data protection compliance

 

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Store your files – simply and efficiently.

Contact us now!

+49 800 100 41 68 info.ros@rhenus.com